January 15, 2004 - Cierra achieves ISV status with Research in Motion

February 14, 2004 - Cierra's participation in the Cold River BBQ team benefits the Sunshine Kids charity

March 10, 2004 - NetIQ awards Cierra reseller status

March 15, 2004 - Cierra signs agreement with Webex enabling Cierra to provide anywhere anytime remote support.

March 30, 2004 - Cierra is named Gold level partner with Good Technology