Cierra Business Solutions provides clients with better integration using the Microsoft Operations Framework (MOF) and industry project management standards plus third-party solution providers strengthen our proven practices for delivering innovative technology solutions.

Cierra Business Solutions’ ability to consistently deliver high-quality technology solutions on-time, on-budget is challenging as it is for any business. The Microsoft Solutions Framework (MSF) provides "people and process" guidance – the proven practices of Microsoft – to help teams and organizations become more successful delivering business-driven technology solutions to their customers.

MSF provides proven practices for planning, building, and deploying a variety of technology solutions, combining aspects of software design and development and building and deploying infrastructure into a single project lifecycle for guiding technology solutions of all kinds. MSF helps organizations achieve a delicate balance of flexibility while meeting commitments; speed while minimizing risk.

MSF is closely related to the Microsoft Operations Framework (MOF), which is Microsoft's approach to achieving mission-critical production system reliability, availability and manageability. MOF is based on an internationally accepted set of best practices in IT service management called the IT Infrastructure Library (ITIL). MSF and MOF have been designed to work effectively together, as well as independently.

The Microsoft Operations Framework (MOF) provides technical guidance that enables organizations to achieve mission-critical system reliability, availability, supportability, and manageability of Microsoft products and technologies.

MOF provides operational guidance in the form of white papers, operations guides, assessment tools, best practices, case studies, templates, support tools, and services. This guidance addresses the people, process, technology, and management issues pertaining to complex, distributed, heterogeneous IT environments.