Finding the right IT consultant can be an overwhelming task. Experience, range of technical expertise, project management skills, and cost are all factors that must be weighed when making the correct decision. Cierra provides an extensive and through methodology presented in an easy to understand manner. Our focus is in bringing technology to the end-user with excellent customer service and superior technical expertise. We pride ourselves on maintaining a staff that is constantly updating their skills, certifications, and knowledge in emerging technologies. Cierra is available for all your IT consulting needs.
Cierra was one of the first BlackBerry resellers in the United States and has been reselling the BlackBerry solution since 1998. Cierra is a full service integration firm - we understand and can explain how the BlackBerry will interface with your current systems, the impact on your network and advantages for your company. To date, we have sold over 15,000 BlackBerrys...and have installed more BlackBerry Enterprise Servers than most of our competition have sold. Call Cierra, we truely are the BlackBerry Experts.
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BUSINESS CONTINUANCE
Today's business climate is increasingly dependent on computers and technology. Whether it is simple back office applications like accounting and purchasing or highly visible customer interactions over the Internet, the need for a business' computing systems to be up and functional all the time is becoming more of a requirement than a nicety. Because of this, more and more attention is being placed on processes and technologies to prevent system downtime as well as practices that allow a company to recover from a disaster with minimal interruption to the business.

At Cierra Business Solutions we begin by understanding your business. This information will show the various interaction points with your partners, be it customers or vendors, what times of the year, month, week, or day are more crucial than others, and costs incurred to the business with any system downtime. Cierra Business Solutions will review any existing disaster recovery plans or make recommendations for formulating one that will best fit the customer today and into the future.

Technology practices are an important part of the disaster prevention process. Very complex and expensive technology solutions can be installed, but without a solid plan to review, update, and maintain them, the technologies will not yield the necessary security or effectiveness that they were designed for. At Cierra Business Solutions our consultants work hard to make sure best practices are in place to overcome this potential.

Best practices and processes cannot prevent or resolve everything, and there are times when technology can help. Technology can proactively reduce downtime situations to minimize the risk and costs that downtime creates. Cierra Business Solutions consultants are very versed in a wide variety of technologies and options that can present the customer with several ways to solve a problem.

All of this is combined to create an IT Disaster Recovery Plan. This document provides the peace of mind that the business has a formal plan to implement in case disaster strikes.

Features found in Cierra Business Solutions' Business Continuance Practice include:

Technology recommendations and implementations to increase system availability

Business Best Practices to decrease system disruption

Disaster Preparedness Analysis to demonstrate your environment's ability to prevent and recover      from a disaster

Business Impact Analysis to educate the business and IT on the costs of system uptime and      downtime

Creation and maintenance of a formal IT Disaster Recovery Plan

Creation of Service Level Agreements between you and your service providers

Creation, implementation, and audits of Test Procedures for your DR Plan
 
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